Return policy

We hope you will love everything that you order from us! But if something isn’t quite right, you have 14 days to return!

We offer a 14 day returns policy. Please contact us within 14 days with your order number, a brief explanation of why you are returning the jewelry.  

We do not cover return costs or refund shipping fees for returns.

Please note we cannot refund or exchange earrings because of hygiene reasons. This policy is there for the protection and health of the customers. Please read our product description carefully before purchasing. However, we are able to refund such items if it is faulty or damaged upon arrival.

Terms for Refund

  • Something not right? No problem! Let us know and we’ll get it straightened out for you.
  • Eden Sept do not currently offer exchanges – just refunds!
  • Item(s) must be unworn. Keep it free from stains and signs of wear.
  • All items are thoroughly inspected before any action is taken.
  • You have 14 days from the date you received your item(s) to make a return.
  • Orders placed separately cannot be returned as one.